Bicycle Repair Shop
NATIONAL eBIKE
Effortless Electric Adventures®x
LUBE
LUBRICATION
RECOMMENDED LUBRICANT:
Finish Line “One-Step” Lubricant
- Apply monthly (minimum), more often if commuting or frequent riding.
- Apply after you clean the bike, if the bike gets wet, or has been on the beach.
- Apply to the chain, sprocket, cassette (gears), derailleur, and related hardware.
- If you have folding pedals, don’t forget the internal pedal springs.
- Do not apply lubricant to brake rotors or electrical components.
- Avoid lights, leather, and rubber (could cause discoloration over time).
TIRES
TIRE INFLATION
Keep tires properly inflated for the best ride/wear/longevity.
DO NOT EXCEED TIRE MAX PRESSURE
- Check tires for minimum / maximum pressure limits.
- Look for Pounds Per Square Inch (PSI) Max Pressure.
- Check tire pressure weekly (min) or prior to each ride.
- Keep tires within 5% of the MAX PSI to extend tire life.
CLEAN
CLEANING
RECOMMENDED CLEANER:
Waterless Detail Spray w/ Wax
- Avoid using water whenever possible.
- Use a large, soft paint brush (or soft towel) to remove excess sand and dirt.
- If the bike gets wet towel dry and re-apply lubricant as soon as possible.
- Wipe down with a “waterless” detail product (do not spray on disc rotors).
- Clean a minimum of once per month, more as needed with frequent riding.
- Always clean after any ride on the beach (never ride in water at the beach!).
CHARGE
BATTERY CHARGING
Only use the original bike charger.
Do not leave your battery on a charger overnight.
Use a timer as a reminder when to take the battery off the charger.
Avoid extreme temperatures.
- Keep battery above freezing, and no hotter than 110 deg Fahrenheit.
- If you keep bike in your garage, make sure it is a well-ventilated area.
- If your garage is kept closed with no air circulation take the battery or bike inside.
- During a charging cycle the battery should be in a dry environment.
The ideal time to charge your battery is between 50% – 20%.
- Always plug the charger into the bike before plugging into an outlet.
- The charger light will glow red when charging, and then return green when complete.
- When charging is complete unplug from the wall, and then unplug from the bike.
- Do Not leave your battery with low or no charge for extended periods.
- Leaving low (or no charge) may result in “sleep mode” (battery damage).
- Your battery prefers to be “exercised” (used and charged regularly).
- Lithium-Ion batteries will last longer with regular use and charging.
- If you occasionally top-off (or run out) that’s ok – just do not make the norm!
Avoid storing the battery for prolonged periods.
- Avoid letting your battery sit with no charge.
- You should charge your battery at least once per month.
- Do not leave your battery longer than 60 days without charging.
SCREEN
LCD SCREEN
The LCD is splash-proof, NOT waterproof.
- Always keep a Ziplock bag w/ rubber band handy for rain.
- Avoid keeping a display outside/uncovered (dew & condensation).
- When traveling, we recommend using a Ziplock bag secured with a zip tie.
- Broken brackets & water damage is not covered by the warranty.
SERVICE
SERVICE
Have your bike professionally serviced annually.
- This is more about your safety than bike performance.
- Heavy usage may require more frequent service.
- If the bike is not working properly, do not delay contacting us!
OTHER BRAND BIKES
Electric Bike Company Warranty Information
User Manual (all models)
Snapcycle Warranty Information
User Manual (all models)
Lectric Warranty Information
User Manual (all models)
Heybike Warranty Information
User Manual (all models)
Vtuvia Vtuvia Support
Sonders Sondors Support
Ecotric Ecotric Support
Bicycle Repair Shop
TUNEUPS
100-Mile Safety Check
100-Mile Service
Manufacturers recommend a 100-mile service for safety.
Bolted connections may loosen, and cables, spokes, and chain will stretch after the initial 100 miles of riding.
- Safety Inspection
- Check Bolted Connections
- Tire Inspection & Inflation
- Spoke/gear/brake Adjustment
- Lubrication, Light Clean & Polish
Tune-Up (Electric)
TUNE-UP
(Electric Bikes)
We recommend an annual tune-up for your safety and proper maintenance.
A properly maintained bike will provide years of riding enjoyment!
- Safety Inspection
- Tire Inspection & Inflation
- Check Bolted Connections
- Spoke Adjustment & Wheel Truing
- Battery & Wire Harness Inspection
- Drivetrain Inspection & Adjustment
- Pedal Assist (PAS) & Throttle Checks
- Gear / Brake Inspection & Adjustment
- Lubrication, Light Clean & Polish
Tune-Up (Non-Electric)
TUNE-UP
(Non-Electric)
We recommend an annual tune-up for your safety and proper maintenance.
Available for all non-electric bikes.
- Safety Inspection
- Tire Inspection & Inflation
- Check Bolted Connections
- Spoke Adjustment & Wheel Truing
- Drivetrain Inspection & Adjustment
- Gear / Brake Inspection & Adjustment
- Lubrication, Light Clean & Polish
Bicycle Repair Shop
SERVICES
Assembly Service
ASSEMBLY SERVICE
All Makes – All Models
Purchase from the Internet?
Need help putting it together?
- Inspection & Inventory
- Assemble, Adjust, Tune
- Tire Inspection & Inflation
- Full Lubrication & Charge
- READY TO RIDE!
Repair Services
REPAIR SERVICES
- Flat Tire Repairs
- Full Tune-Ups
- Wheel Service
- Brake Service
- Tire Sealants
- Shift Service
- More!
Bicycle Repair Shop
WARRANTY
Store Purchase
This applies to Mokwheel Electric Bikes picked up in-store or delivered to your home by National eBike.
CONTACT US for warranty work assistance.
Direct Ship
SPECIAL ORDERS
Ordered from National eBike.
Shipped directly to you from supplier.
Mockwheel Warranty Information
Electric Bike Company Warranty Information
Internet Purchased Bikes
FOLLOW ONLINE PROCESS
- Contact the company where you purchased online.
- Follow their process to troubleshoot and obtain parts.
- If parts are required, have them shipped directly to you.
- Bring parts with tech support summary to our shop.
- Payment is required at time of service.
PART AVAILABILITY
We do not stock parts for bikes not in our inventory.
SHIPPING DELAYS
We cannot store bikes longer than 7 days waiting on parts.
You will be asked to pick up your bike and return when parts arrive to avoid a storage fee.
Bicycle Repair Shop
Service Notes
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We work on most electric and non-electric bicycles.
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Our Daytona Beach and St. Augustine locations can only accept service & repair requests for bicycles purchased from National eBike.
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High mileage bikes that have not been regularly serviced may require more frequent and/or in-depth service.
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Cost of parts and tax will be added to services as applicable.
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We only warranty/install parts we sell. In certain cases, we may make an exception for specialty parts and/or electronic components (case-by-case basis, no warranty).
