Contact Us

x

NATIONAL eBIKE

Effortless Electric Adventures®

x

NOBODY BEATS OUR DEALS

x

PROMOTIONS DIRECTIONS

x

SHOP SHIP SERVICE HOURS

x

BUY NOW – PAY LATER FINANCING

x

x

READ BEFORE YOU SUBMIT

SERVICE & REPAIR

We do not troubleshoot bikes by phone or email.

We do not repair batteries.

Some issues (like a flat tire or brakes failing) are fairly straight forward.

Other issues (like a bike not turning on) require a “hands-on inspection” to determine what is causing the problem.

We may ask questions or request photos and documentation before we look at your bike to speed up the process.

Please contact us BEFORE bringing your bike to the shop.

ELECTRONIC ISSUES

We only stock parts and supplies for the bikes we sell.

There are very few electronic parts readily available for online bikes (Amazon, eBay, etc.).

If you have parts in-hand we can install them for you.

Please contact us BEFORE bringing your bike to the shop.

WARRANTY CLAIMS

We process warranty claims for bikes we sell.

Contact the company you purchased from to resolve issues and obtain parts (if needed).

If you have obtained warranty parts and need them installed, we can provide you a quote for the repair.

Payment for repairs will be expected at time of service (we do not bill for warranty claim work).

Please contact us BEFORE bringing your bike to the shop.

Contact Us. Electric Bikes are all over the Internet and their flashy ads (seemingly endless deals) set the expectation of a perfect bike and a flawless delivery process. The truth is a lot of Internet purchases do not go as planned. Customers find out the hard way when an Internet bike arrives with a poor design, sub-standard components, and/or a battery of unknown origin. National eBike offers a variety of models to suit the needs of the electric bicycle community. The Obsidian provides the power and torque needed to conquer all of your favorite off-road adventures. The hybrid Basalts provide the power and capacity to tackle just about any excursion, offering the flexibility to take on paved trails and off-road trails too. Looking for a powerful bike with a lower profile? Look no further than the beautiful Scoria. This model is equipped with the same options, power, and capacity as the basalt, but with a much lower seat height and center of gravity. Need something portable? You will appreciate all of the features packed into the folding Slate and Granite electric bike and trike. Both models provide exceptional portability without sacrificing ride and comfort. Don’t forget the Asphalts, the perfect all-around light trail and commuter bike loaded with features at a very affordable price. Stop by National eBike today to test ride all your favorite Mokwheel Electric Bike models! When you discover your “perfect ride,” National eBike will setup and deliver damage free, ready to ride right to your front door! National eBike is the area’s premier electric bike shop, headquartered in beautiful Palm Coast, Florida serving the tri-county area (Flagler, St. Johns, and Volusia counties). Come see why we are the area’s #1 electric bike shop with the best selection and affordable prices. Buy with confidence, because we provide warranty, repair, and service for the bikes we sell. Don’t fall into the Internet trap and have to resort to emails that never get answered. Our certified repair center and technicians repair both electric and non-electric bikes, so call on us for all your bicycle needs.